Frequently asked questions

We supply wholesale across four product families:

• Crutch Pads & Bags — underarm and forearm crutch pads, handgrip covers and crutch bags
• Wheelchair Accessories — armrest pads, footrest pads, seat covers, safety belts and blankets
• Transfer & Support — transfer slings, heel protection, elbow and knee supports, hernia belts
• Bath & Bed Protection — waterproof bedding, seat pads and washable protection

Every product page lists the specifications documented in our catalogue: package contents, net/gross weight, exact dimensions, material details and the devices each product fits — so you can compare models side by side before requesting a quote.

Our crutch pads fit standard 19 mm and 22 mm crutch tubes. 16 mm and 25 mm sizes are available for custom orders. Each product page also states the devices it fits along with its dimensions; if your devices fall outside the stated range, send us the device type with your inquiry and we will confirm.

Machine wash the padded accessories at max 30°C on a gentle cycle. Do not bleach, high-heat dry or iron. Rubber tips are only wipe-clean.

Custom packaging, custom printing, tailored material adjustments, and new product development according to your drawings or samples. Each customization is evaluated against the product's construction, so confirm feasibility for a specific model with our team before finalizing your plan.

Include the product model or format, your artwork or drawing files, the target order quantity and the destination market. A complete brief lets us confirm feasibility and quote faster, and it keeps packaging, printing and material discussions working from the same reference.

Yes. Springseaon provides flexible OEM, ODM and private label services for home-care brands, medical distributors and retailers. Your brand can be applied to packaging and product presentation across our four product families.

Send us the product list (model numbers help), your target order quantity, the destination market, and any packaging or branding requirements — through the inquiry form on our contact page or by email. We reply with the confirmed configuration and the scope of the quotation.

Both. Our catalogue covers ready-stock items you can order wholesale, and beyond standard ready stock we provide OEM, ODM and private label services for buyers launching their own branded care lines.

Stock items: 100 pcs per model. OEM / private label service: 500 pcs per model. Small sample orders of 1–5 pcs are supported, and the sample cost will be deducted from your bulk order. Share your target order quantity and the models you need, and we will confirm the applicable terms together with your quotation.

Yes. Small sample orders of 1–5 pcs are supported, and the sample cost will be deducted from your bulk order. Tell us which models you want to evaluate through the Sample Request option in the inquiry form, and we will confirm the current sample arrangement for those items.

Bulk orders go through quality inspection procedures before shipment, and each product page documents the package contents, weights, dimensions and materials behind the listing, so your team can verify exactly what is being ordered.

Tell us the products and models you need, plus your destination market, and we will confirm which documentation applies to those specific items. Compliance requirements differ by market and by product type, so we confirm the scope per product rather than assuming one document covers the whole range.

Lead time depends on order size, product mix and the level of customization. We keep stable production lead times for bulk orders and state the schedule with your quotation, so you can plan your retail or distribution calendar before confirming the order.

We mainly serve home-care brands, medical distributors and offline retailers across North America and Europe, supplying all four product families wholesale.